Back
Privacy Policy

Definitions and Key Terms

1. Company and Terms of Service

1.1 iqgeniuslab.ai (“we”, “us” or “our”)

Services: all features, functionality, programs and content available through iqgeniuslab.ai.

Platform: Our website and related services that can be accessed from any device.

User: any individual who accesses or uses our Services ("you" or "your").

2. Data and Privacy Policy

2.1 Personal Data: Any information relating to an identified or identifiable natural person.

2.2 Processing: Any operation performed on Personal Data.

2.3 Data Controller: iqgeniuslab.ai, which determines the purposes and means of processing personal data.

2.4 Data Processor: a third party who processes personal data on our behalf.

2.5 Cookies: Small text files stored on your device that contain data about your use of the Platform.

3. Security Terms

3.1 Authentication: The process of verifying a user's identity.

3.2 Encryption: The process of encoding information to prevent unauthorized access.

3.3 Token: A unique identifier used for secure authentication.

3.4 SSL/TLS: Security protocol used to encrypt data transmission.

Introduction and Scope

1. Policy Overview

This Privacy Policy explains how we collect, use and protect your personal data. It provides details about your privacy rights and how to exercise those rights.

2. Policy Application

This policy applies to:

16All users of personalitylab.ai

All data collection methods

All service features and functionality

All platform versions and updates

3. Policy Updates

We reserve the right to update this policy

Major changes will be notified via email

Continued use after changes constitutes acceptance

Personal Data Collection

1. Account Information

1.1 Basic Data

Email address (required for identity verification)

Last login timestamp

Unique account identifier

IP address

1.2 Optional Data

Name

gender

Birthday

Communication options

Settings

2. Service Usage Data

2.1 Test Results

Final Personality Code

Completion timestamp

2.2 Interaction Data

Access functionality.

Time spent on the platform

Navigation Mode

Device Information

3. Payment Information and Processing

3.1 Payment data we receive

We only receive and store limited payment information:

Tokenized payment method identifier

Last four digits of your payment card number

First 6 digits of your payment card number

Card Expiration Date

4. Technical and equipment data

4.1 Device Information

Operating system and version

Browser type and version

Device type and model

Language Preference

4.2 Connecting Data

IP address

Network Information

Connection Type

Geographic location (derived from IP)

Time zone settings

4.3 Performance data

Loading time

Error message

System performance indicators

Network latency

Application response time

Data processing and use

1. Main purposes of processing

1.1 Service Provision

Account Creation and Management

Authentication and security

Feature Access and Customization

Customer Support

Service Optimization

1.2 Payment Processing

Subscription Management

Payment Authorization

Fraud Prevention

Transaction History

Billing support

1.3 Communication

Service Updates and Notifications

Security Alerts

Product Information

Support Response

Legal Notice

2. Secondary processing purposes

2.1 Service Improvement

Usage Pattern Analysis

Functional optimization

Performance Monitoring

User experience enhancement

Error identification and resolution

2.2 Analysis and Research

Aggregate usage statistics

Trend Analysis

Platform Optimization

Function development

Performance Benchmarks

3. Legal basis for processing

3.1 Contractual Necessity

Account Management

Service provision

Payment Processing

Function access

Support Services

3.2 Legal obligations

Tax Compliance

Financial Records

Legal requirements

Regulatory Compliance

Safety and security

3.3 Legitimate interests

Service Improvement

Fraud Prevention

Security maintenance

Technical optimization

Business Development

3.4 Processing based on consent

Marketing Communications

Optional Features

Third-party integrations

Analyze participation

Functional testing

Data Storage and Security

1. Storage location and data transfer

1.1 All personal data is stored in secure data centers.

1.2 Data is transmitted globally using encrypted channels.

1.3 We implement appropriate safeguards for international data transfers.

1.4 Ongoing compliance monitoring and security measures are in place.

2. Security Measures

2.1 Infrastructure Security

2.1.1 Authentication and Access

Multi-factor authentication capabilities

Passwordless authentication via email

One-time verification code

Session management with automatic termination

Role-based access control

Principle of least privilege

Access logging and monitoring

Regular visit review

Automatic Access Termination

2.1.2 Data Protection

SOC2 Type 2 Compliance

AES-256 encryption for data at rest

TLS encryption of data in transit

Security protocols for all data transmission

Regular safety audits

2.1.3 System Security

DDoS protection via Cloudflare

Intrusion Detection System

Regular security patches

Infrastructure Monitoring

2.2 Payment Security

PCI DSS compliant payment processing

Tokenized payment information storage

No access to full card number

Encrypted payment data transmission

Immediate security incident response

Regular compliance monitoring

2.3 Backup and Restore

Regular automatic backup

Encrypted backup storage

Disaster recovery planning

Business Continuity Measures

Data Recovery Process

Geographic redundancy measures

2.4 Organizational Security

Incident Response Procedures and Protocols

Access control strategy and implementation

Security Incident Reporting Framework

Change Management Procedure

2.5 Monitoring and Maintenance

Real-time system monitoring and security event logging

Performance tracking and analysis

Regular safety reviews and assessments

Continuous compliance monitoring

Regular system updates

Vulnerability Assessment

Security patch management

3. Data Breach Notification Procedure

3.1 Definition and Scope

A data breach is defined as:

Unauthorized access to personal data

Accidental loss or destruction of personal data

Unauthorized disclosure of personal data

Any incident that compromises the confidentiality, integrity or availability of data

3.2 Internal Response

When we become aware of a potential violation, we will:

Immediately activate our incident response plan

Assess the nature and scope of the breach

Take immediate steps to contain the breach

Record all aspects of the incident

Assessing the risk to affected individuals

3.3 User Notification

We will notify affected users via email within 72 hours of confirming a data breach.

3.4 Notification Content

Our breach notification will include:

Event Description

Affected data types

Potential impact on users

The steps we take to address violations

Recommended User Action

Contact information for questions

Other Support Resources

3.5 Regulatory Compliance

Where required by law, we will:

Notify relevant regulatory authorities

Comply with requirements in specific jurisdictions

Provide mandatory documents

Cooperate with investigation

Implement the required remedial measures

3.6 Post-violation measures

Following any violation we will:

Conduct a thorough investigation

Implementing additional safety measures

Update the program as needed

Providing ongoing updates to affected users

Review and enhance security protocols

Analytics, Advertising, and Third-Party Services

1. Analytics and Infrastructure Partners

1.1 Analysis Services

We use the following services to monitor and improve our Platform:

Google Tag Manager: for managing analytics and marketing tags

Cloudflare: for performance analysis and security monitoring

1.2 Session Recording Details

With Sentry, we implement session recording and take the following protective measures:

Automatically mask all user input

No personally identifiable information is collected

Exclude all data entry fields

Anonymization of all user interactions

Usage is limited to bug investigation and performance optimization

1.3 Scope of Data Collection

These services may collect:

Usage Mode

Feature interaction data

Performance Indicators

error message

Anonymous User Flow

Aggregate Statistics

2. Advertising Partners and Data Sharing

2.1 Advertising partners

We work with a variety of advertising partners, including but not limited to:

Google

Facebook

2.2 Data Sharing Practices

These partners may receive:

Anonymous Identifiers

Usage Data

Device Information

Interaction indicators

2.3 Partner Data Usage

Our advertising partners may:

Tracking User Interactions

Measuring advertising effectiveness

Optimize ad targeting

Create audience segments

Analyze the effectiveness of marketing activities

3. User Control over Tracking

3.1 Tracking Restrictions

Users can limit tracking in the following ways:

Browser Cookie Settings

Ad blocker extensions

Device Setup

Platform-specific controls

3.2 Opt-out option

Digital Advertising Alliance (DAA) Opt-out Tool

Network Advertising Initiative (NAI) Opt-out Platform

Platform-specific ad settings

Personal Advertising Partner Opt-Out

3.3 Impact of Tracking Restrictions

Limiting tracking may affect:

Platform Features

Personalized service

Feature availability

User Experience

NOTE: Core service functionality will continue to operate normally.

Your Rights and Choices

1. Universal rights

All users have the following basic permissions:

Access their personal data

Correction of inaccurate data

Request deletion of personal data

Objection to processing

Data Portability

Withdrawal of consent

2. Regional Privacy

2.1 EU and UK Residents (GDPR)

Right to be informed

Right of access

Right to rectification

Right to erasure

Right to restriction of processing

Right to data portability

Right to object

Your rights regarding automated decision-making

2.2 California Residents (CCPA/CPRA)

Understanding Personal Information Collection

Information Sharing Knowledge

Right to erasure

Right to rectification

Opt-out Rights

Non-discrimination rights

Right to portability

2.3 Australian Residents

Payment Notification

Access Rights

Right to rectification

Usage

Limitation of Use

Disclosure transparency

2.4 Canadian Residents

Access Rights

Right to Accuracy

Withdrawal of consent

Use transparency

Protection expectations

3. How to exercise your rights

3.1 Submission Method

All privacy requests can be submitted via email: [email protected]

3.2 Verification Process

To protect your privacy, we need to:

3.2.1 Initial Verification:

Email Verification

Account identity verification (if applicable)

Identification document (if required for sensitive requests)

3.2.2 Additional verification (for sensitive requests or authorized agents):

Government-issued ID

Proof of Authorization (for agents)

Conduct other safety checks as needed

3.3 Response Timeline

We adhere to the following standard response times for all requests:

Initial confirmation: within 72 hours

Standard response time: 30 days

Maximum extension period: 45 days (with notice)

Appeal decision: 30 days

NOTE: California residents will receive confirmation within 10 days, as required by CCPA.

3.4 Data Delivery

All personal data will be provided via:

Machine-readable format (CSV or JSON)

Have a complete list of data

Transmitted via encryption

3.5 Complaints Process

If you are not satisfied with our response:

Submit your appeal within 30 days

Include the reason for the complaint

Provide any additional information

Receive a decision within 30 days

Data Retention and Deletion

1. Retention period

Account data: when the account is active

Payment records: as required by law

Analytical data: for service improvement

Communication records: 2 years

Security log: 12 months

2. Remove the program

Account Deletion: 30-Day Process

Data deletion: a systematic process

Backup deletion: up to 90 days

Verification Process: Complete Removal Check

International Data Transfers and Jurisdiction

1. International Data Transfers

For users outside the EU, we ensure adequate data protection by:

Standard Contractual Clauses for International Data Transfers

Technical and organizational security measures

Regular compliance monitoring and assessment

Comply with international data protection requirements

Continuous evaluation of data protection mechanisms

2. Jurisdiction and Dispute Resolution

2.1 Upgrade Process

Before legal action can be taken, users must follow our escalation process:

Submit to: [email protected]

Include reference numbers and previous communication history

Provide response within 7 working days

2.2 Formal legal process

This Privacy Policy is governed by the laws of Hong Kong.

Children’s Privacy

1. Age Limit

Minimum age: 18 years

Do not intentionally collect data from minors

If a minor is found, the account will be terminated

Changes to this Policy

1. Right to rectification

We reserve the right to modify this Privacy Policy at any time.

2. Type of change

2.1 Major Changes

Changes that materially affect your rights or our obligations:

Key changes in data sharing with third parties

Fundamental change in the purpose of data processing

Big changes to user privacy

2.2 Non-Major Changes

Changes that do not materially affect your rights, including but not limited to:

Updated to reflect current practices

Add new product features or services

Changes to Contact Information

Clarification of existing terms

Grammar or formatting updates

Security Enhancements

Technical documentation updates

Service Improvement Notes

Analysis and tracking updates

Changes to advertising partners and analytics providers

Third-party integration updates

Regional Compliance Updates

3. Notification Requirements

3.1 Major Changes

Email notification 5 days before implementation

Changes will take effect on the date of notification.

Continue to use to accept

3.2 Non-Major Changes

Immediate implementation

No prior notice required

Updated policies posted on the website

4. Your Choices

View the current Privacy Policy on our website

If you do not agree to the changes, please stop using the service.

Continue to accept the changes

Legal information and contact details

For all inquiries including privacy-related matters:

Email: [email protected]

logo
TikTok
Instagram
Facebook
X
secure
© 2021-2025 IQGeniusLab AI All Rights Reserved